Italian Expresso - 5 days

Nicole (tour guide) and Frank (bus driver) were both fantastic. Nicole was very informative and knowledgeable; she was always clear on instructions for meeting points etc. and kept the group together. Overall, the tour was just amazing, never having been to Europe previously I had no idea what to expect and was not disappointed by the places we went or the attractions we were taken too. If anything, I feel we may have seen a little too much & at times felt we could do with more time in one place to really 'soak up' the full experience of the place. The bus/ coach was clean, comfortable and the speaker was clear for when Nicole was required to use the microphone. The breakfast was a little disappointing especially in our hotel at Florence and the coffee was truly disgusting. Both accommodations - Nil Hotel & Antony Hotel were clean, comfortable & the locations of both were easy enough to find our own way 'home' although both require better coffee facilities in the room.

I think this is quite good value for money for this tour. Our tour guide, Stefano, arranged optional extra tours (to pay in cash on the day), executed the tour itinerary very well and managed minor issues very professionally. Luigi, our coach driver, was professional and courteous. There was plenty of free time for exploring independently. Stefano gave clear instructions on meeting times and places, and went out of his way to provide maps, local restaurant recommendations, and how to navigate local public transport options (when returning from free time activities, if they weren't included in the tour). The hotels (and hotel breakfasts) were adequate - nothing fantastic, but good enough as a place to sleep. The stops at smaller places on the way (Assisi, Siena, Bologna, Padua) to Florence and Venice were really good - places you may not normally go to. Overall, a delightful Italian experience. Highly recommend.

Excellent tour of Italy. So much packed into 5 days but it was exactly what we wanted. The tour guide was knowledgeable, organized, and helpful to everyone.

Our tour guide and driver were fabulous. The tour info suggested our bus would have toilets, I think this should not be advertised, as we didn't on any of the on the go tours we booked. The food at our first hotel and the hotel weren't that great to be honest. The meat was so tough we couldn't eat it. Our second hotel and food were 10x better.

Carlos was a very informative guide. He spoke good english and had a good sense of humor. He kept us all safe when moving about. For the itinerary it would have been nice to have a bit longer in the tuscan wine country and maybe even out on a vineyard to get a real authentic experience of the wine tasting. Possibly an extra half day. When in Venice the organised boat ride back and pick up was appreciated. The hotels we stayed in were lovely but no tea and coffee making facilities in the rooms.

The tour was fast as expected due to it being only 5 days. Hotels were not 4 star as indicated. The first hotel the bathroom wasn't cleaned. No kettles or hot bevareage facilties as indicated on website. The food was DISGUSTING when it was apart of group meals. To be in italy you would expect good food. The only good food we had with the group was the friday lunch in Montepulcino. No indication of how much mobility was needed as some the group couldn't walk far. The stops in towns were great. Tour group size was too big. It should be limited down a bit more. Bus clean.

Stefano was great. The walking tours with the guides were extremely boring. The hotels we stayed in were definitely not four star hotels so was not very impressed with that. The food included in the tour was terrible.