Cookies and how we use them

What is a cookie

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package Aggregated usage data helps us improve the website structure, design, content and functions.  

  • Identify whether you are signed in to our website A cookie allows us to check whether you are signed in to the site. 

  • Test content on our website For example, 50% of our users might see one piece of content, the other 50% a different piece of content. 

  • Store information about your preferences The website can then present you with information you will find more relevant and interesting. 

  • To recognise when you return to our website We may show your relevant content, or provide functionality you used previously. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. 

  • To allow our operators to tailor their offerings and promotions to you We may share information about your activity on your site to help our operators provide you with offers and promotions that match your interests.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post. 

  • Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post. If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods: 

  • Sign in to our website and change your opt-in settings. 

  • Send an email to enquiries@TourHub.co

  • Write to us at our trading address: TourHound Limited, Cardiff Business Technology Centre, Senghennydd Road, Cathays, Cardiff, UK, CF24 4AY. Or at our registered office address: TourHound Limited, 2nd Floor, Nucleus House, 2 Lower Mortlake Road, Richmond, England, TW9 2JA .

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.